EULA & Privacy Policy

Gogoro® Website Terms of Use

Last Updated: Sep 1, 2020
Please fully and carefully review these terms and conditions below (the "Terms of Use") before using this Website (defined below) and its services. The Terms of Use set forth the legally binding terms and conditions for your use of the site and the content provided by Gogoro Inc. and/or its affiliated companies (collectively "Gogoro"). UPON YOUR USE OF THIS WEBISTE, YOU ACKNOWLEDGE THAT YOU HAVE AGREED TO THE TERMS OF USE. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE.
Acceptance of Terms of Use
The Terms of Use apply to Gogoro Websites, including but not limited to www.gogoro.com, network.gogoro.com accessed through any operating system (collectively this or the "Website").
Gogoro reserves the right, but has no obligation, to add, change, edit, amend, revise, modify or remove any portion of the Terms of Use from time to time at its sole discretion without notice. The updated version of the Terms of Use will be effective on the dated of posting unless indicated otherwise in such Terms of Use. You should periodically check the Terms of Use for the changes and your continued use of the Website after the posting of such updated version of the Terms of Use will constitute your agreement and acceptance of the changes.
Eligibility
You must be over 13 years of age to apply for a Gogoro Network™ Battery Service Agreement subscription or use this Website, Gogoro reserves the right of final approval. In the event that you are between the age of thirteen (13) and twenty (20), you shall, in company of your parents or custodian, review the Terms of Use and only subscribe to a Gogoro Network™ Battery Service Agreement in the company of your parents or custodian, after both you and your parents or custodian fully understand and agree with the Terms of Use.
If you are using this Website on behalf of a company, a legal entity, or an unincorporated group, you hereby represent that you are fully authorized to accept the Terms of Use, apply for Gogoro Network™ Battery Service Agreement subscription and use this Website on their behalf, and any and all of your actions are binding on such company, legal entity, or unincorporated group. The Website and Content (defined below) are provided for personal and non-commercial use only, and not for any third party use or benefit.
Content
The "Content" in the Terms of Use includes, without limitation, on or through the Website, text, user interfaces, information, data, photographs, videos, audio clips, software, scripts, graphics, and interactive features generated, visual interfaces, trademarks, logos, sounds, music, artwork, computer code, design, structure, expression, "look and feel" and arrangement of such Content. The Content is owned, possessed, controlled or licensed by or to Gogoro, and is protected by the laws, rules and regulations relevant to trade dress, copyright, patent, trademark, right of publicity, various other proprietary rights, intellectual property rights and unfair competition.
You acknowledge and agree that you're accessing the Website or the Content at your own risk and you are solely responsible for any damage or loss incurred by you or by any other party resulting from such access. Gogoro makes no warranties of any kind that any of the Website or the Content you access is or will continue to be accurate, complete or available. Gogoro reserves the right, but has no obligation, to add, change, edit, amend, revise, modify or remove, restrict or block access to, all or any part of the Website or the Content, from time to time, at its sole discretion without notice and for any reason or for no reason at all.
When using the Content, without any prior written approval from Gogoro, you (i) will not remove any proprietary notice language in any copies of the Content, (ii) will only use such information for your personal, non-commercial informational purpose and will not copy or post such Content on any networked computer or broadcast such Content in any media, (iii) will make no modifications to any such Content, and (iv) will not make any additional representations or warranties relating to such Content.
Account and Password
For the purpose of using the Website or the Content, you may be requested to provide the most updated, complete and correct personal information to register at a platform provided by Gogoro (the"Platform") an account, including but not limited to creating your personal ID and setting up your password (the "Personal Account"), and to agree to and accept the terms of use and privacy policy of the Platform. You shall be responsible in making sure that the personal information you provide stays updated and correct at all times and notify Gogoro if there are any changes. You understand and agree that if you are unable to receive information updates from Gogoro (including updates for this Terms of Use) or unable to use this Website due to inaccuracy or incompleteness in the personal information you provide, you shall be solely responsible for any and all damages caused by or related to such inaccuracy.
Gogoro permits an individual of the age of thirteen (13) or above to register a Personal Account. In the event that you are between the age of thirteen (13) and twenty (20), you shall, in the company of your parents or custodian, review the Terms of Use and the terms of use and privacy policy of the Platform and only register a Personal Account, in the company of your parents or custodian, after both you and your parents or custodian have fully understood and agreed to the Terms of Use and the terms of use and privacy policy of the Platform.
You shall follow Gogoro's designated rules and procedures when setting up your Personal Account, and you shall always maintain the secrecy and security of your account, including without limitation, your personal ID and password, and never disclose it to any third party.
When your Personal ID and password have been properly used to log in, and such log in matches with the information on Gogoro's records, Gogoro will attribute all of the account activities to you regardless if you are personally logging into the account. You agree to be fully responsible for the activities of your Personal Account, and therefore, shall never disclose your Personal Account information to any third party.
In the event of any unauthorized use or any breach of security, including without limitation, any unauthorized use of your Personal Account, you should immediately inform Gogoro contact@gogoro.com; if Gogoro becomes aware that your Personal Account has been compromised, Gogoro will notify you through reasonable means and temporarily suspend your Personal Account. You shall be responsible for any of your loss incurred by such unauthorized use of your Personal Account if it resulted from:
  1. You have failed in safeguarding your personal ID or password;
  2. You have disclosed your personal ID or password to a third party;
  3. You did not follow the account safety procedure set by Gogoro; or
  4. Other causes attributable to you.
If Gogoro, in its sole discretion, believes that you may have engaged or are engaging in any illegal or fraudulent conduct or any other criminal behaviors or may breach any provision of the Terms of Use, in addition to any rights under any applicable laws that Gogoro is obliged to abide by, Gogoro reserves the right to refuse service, terminate or suspend your Personal Account or take any other action, including without limitation, canceling any rights, benefits or qualification for events that are granted to you by Gogoro or terminating any contractual relationship between you and Gogoro.
Invoice
Gogoro will issue invoices on all of your transactions according to applicable law, store these invoices in an e-Carrier, and notify you when an invoice has been issued. If and when any of the invoices wins the invoice lottery. Gogoro will notify you within 10 days after the winning invoices have been announced. If you wish to obtain an electronic invoice certificate, please contact us through contact@gogoro.com, we will send a paper certificate to an address of your choosing. Please safeguard the paper certificate as it cannot be reissued. You can also download and print the electronic invoice certificate through this Website.
Electronic Records and Electronic Signatures
You acknowledge and agree that when you purchase or subscribe any goods and services from Gogoro, electronic records may be used in the transaction in accordance with the Electronic Signatures Act, and Gogoro may use electronic communication methods to exchange electronic records with you, including without limitation for contracts, product warranties, orders, shipping notice, invoice, and other documents created during your use of Gogoro Online Store. You acknowledge and agree that electronic records may be signed or stamped with electronic signatures or other electronic tools and methods as permitted by law, and the electronic records so signed or stamped shall have the same legal effect as traditional paper documents and wet ink signature. Amendment, supplement, alteration or termination to such electronic records may be executed through the same use of electronic communication methods, which shall have the same legal effect as traditional paper documents and wet ink signature. Gogoro is committed to ensuring the safety, confidentiality, accuracy and completeness of electronic records and electronic communication methods and will take commercially reasonable precautions to protect the electronic records from unauthorized access, disclosure, alteration and destruction.
Privacy
Gogoro has a privacy policy that applies to use of this Website ("Gogoro® Privacy Policy"), and Gogoro® Privacy Policy is made a part of the Terms of Use by this reference. It is your responsibility to read fully and carefully the Gogoro® Privacy Policy. To review the Gogoro® Privacy Policy. By using the Website, you acknowledge that you agree to and accept the Gogoro® Privacy Policy. You also understand that any message or information provided by you to the Website may be read or intercepted by others.
Updates
Gogoro may periodically update or upgrade this Website to implement new features, resolve technical issues, and enhance your overall user experience. This Website may also offer an automatic update feature that enables Gogoro to automatically update the Website. You may control this feature by adjusting the Settings. Under very limited circumstances, this Website may perform necessary updates automatically regardless of the Settings. For example: Gogoro may implement automatic updates due to security concerns.
Third Party Links
If the Website contains links to other independent third party websites or permits you to link to other websites, services or resources on the internet (the "Third Party Links"), the Third Party Links are provided only as a convenience for you and the inclusion of any Third Party Links does not imply Gogoro's endorsement or an association with the operators or owners of those third party websites. Gogoro has no control over Third Party Links, and you acknowledge that Gogoro is not responsible for the content, functions, accuracy, legality, appropriateness or any other aspect of the Third Party Links or content thereof. You will need to exercise your own independent judgment with respect to your access to and interaction with the Third Party Links and that Gogoro shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on anything on the Third Party Links or content thereof.
Disclaimer
THE WEBSITE AND THE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE, ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL GOGORO PROMISE THAT THE WEBSITE OR THE CONTENT WILL BE SECURE, ERROR-FREE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT YOUR USE OF OR ACCESS TO THE WEBSITE OR THE CONTENT WILL PROVIDE ANY SPECIFIC RESULT THAT MEETS YOUR REQUIREMENTS, OR THAT YOU WILL BE NOTIFIED OR BE ABLE TO ACCESS ANY LATEST VERSION OF THE WEBSITE OR THE CONTENT WILL BE AVAILABLE.
ALL INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. GOGORO'S DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND THE PROVIDERS OF THE CONTENT DO NOT WARRANT AND CANNOT ENSURE THAT ANY CONTENT YOU RECEIVE OR DOWNLOAD FROM THE WEBSITE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS OR DESTRUCTIVE FEATURES.
GOGORO DISCLAIMS ANY AND ALL DAMAGE, LIABILITY OR INJURY FOR ANY ACTS, OMISSIONS, FAILURE OF PERFORMANCE, ERROR, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER MALWARE, UNAUTHORIZED ACCESS BY THIRD PARTIES IN CONNECTION WITH OR WITH REGARD TO YOUR USE OF OR ACCESS TO THE APP, THE CONTENT OR THE THIRD PARTY LINKS.
Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, GOGORO SHALL NOT BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY DAMAGES, INCLUDING LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), UNDER ANY THEORY OF LAW, INCLUDING BUT NOT LIMITED TO TORT, BREACH OF CONTRACT, BREACH OF WARRANTY, EVEN IF GOGORO KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, GOGORO'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE FOR ALL CLAIMS OF ANY KIND WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO GOGORO. ANY MULTIPLE CLAIMS OR SUITS UNDER OR RELATED TO YOUR USE OF OR ACCESS TO THE WEBSITE, THE CONTENT, THE THIRD PARTY LINKS OR THE TERMS OF USE WILL NOT ENLARGE OR EXTEND THE AFORESAID THE LIMITATION. THE LIMIT OF LIABILITY APPLIES TO EACH INDIVIDUAL CLAIM, AS WELL AS ALL CLAIMS IN THE AGGREGATE.
Indemnification
You agree and shall defend, indemnify, and hold harmless Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives from all demands, liabilities, loss, claims, and expenses, including reasonable attorneys' fees, due to or arising out of or in connection with your use or misuse of, or access to, the Website or the Content in violation of the Terms of Use. You agree to cooperate fully with Gogoro Network's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives in any investigation or defense, and without written authorization from Gogoro Network, you agree to not waive any claims against or enter into settlement with any third party. This indemnification will survive the termination or expiration of your use of the Website or the Content.
Governing Law and Jurisdiction
You agree that all matters relating to the Terms of Use or your access to or use of the Website or the Content, including all disputes, will be governed by the laws of the Republic of China (Taiwan) without regard to its conflicts of laws principles.
In the event of any controversy or dispute between you and Gogoro arising out of or in connection with the Terms of Use or your use of or access to the Website or the Content, you and Gogoro will in good faith attempt to resolve any such controversy or dispute. If a resolution to any such dispute cannot be found within sixty (60) days, then either you or Gogoro may submit such controversy or dispute to mediation in the Taipei District Court. If such controversy or dispute cannot be resolved through mediation, then you agree that the Taipei District Court shall have the exclusive jurisdiction at the first instance for any and all disputes, claims and actions arising from or in connection with the Terms of Use or your access to or use of the Website or the Content. Both Parties agree not to pursue any other forms of dispute resolution while a dispute has not yet been resolved pursuant to the terms of this clause.
Other
You should not submit any unsolicited ideas to Gogoro or any personnel of Gogoro. Gogoro or any personnel of Gogoro will not accept or consider any unsolicited ideas or relevant comments in feedback, including but not limited to new product designs, technologies, procedures, materials or marketing activities. Notwithstanding Gogoro's request that you should not submit any unsolicited ideas to Gogoro or any Gogoro personnel, in an attempt to avoid a potential dispute or misunderstanding where Gogoro's merchandise or marketing plan happens to be similar to any unsolicited ideas you provide to Gogoro or any Gogoro personnel, you agree to grant a permanent, irrevocable, transferable or sub-licensable royalty-free license to Gogoro and Gogoro personnel to use the unsolicited ideas without any compensation. Gogoro will not treat unsolicited ideas as confidential or proprietary information, Gogoro can for any purpose and through any means process or make use of such unsolicited ideas.
This Terms of Use contains the sole and entire agreement between the parties with respect to the use of the Website and Content, and it supersedes any and all previous agreements, negotiations, commitments and /or representations (whether communicated orally, through written or electronic means, etc.). If a court should determine that any provision of this Terms of Use is illegal, invalid or unenforceable, such provision shall be given effect to the maximum extent possible by narrowing or eliminating the illegal, invalid or unenforceable parts or aspects of the provision.
You shall not make use or export information gathered from this Website or its Content in violation of applicable laws such as Taiwan export control regulations.
Unless otherwise indicated in the Term of Use, Gogoro may send you all notices (including legal process) that Gogoro is required to give by any lawful method, including without limitation by posting notice on the Website or by sending it to any email or mailing address that you provide to Gogoro. You acknowledge it is your responsibility to keep your email and mailing addresses current and periodically to check for notices posted on the Website. You agree to send any notice to Gogoro at contact@gogoro.com.
The failure or delay of Gogoro to demand specific performance by you of any provision of this Terms of Use shall not be interpreted or construed as Gogoro's waiver of such claim, nor should it limit Gogoro's rights in seeking any remedies. Interaction between Gogoro and you or a third party shall not impact the enforceability of this Clause. Unless a written waiver has been executed by an authorized representative of Gogoro, any such waivers, implied or actual, are deemed invalid. This clause shall not form or be construed as the basis of any third party claims.
The headings of sections and paragraphs herein are included solely for convenience of reference and shall not control the meaning or interpretation of any of the provisions of this Terms of Use.
Feedback
If you have any suggestions or questions about the "Terms of Use", please feel free to contact us through contact@gogoro.com. Please be kindly reminded that any feedback and information you provide to Gogoro will not be classified as confidential.
Date of the most recent update: Sep 1, 2020.
Copyright © 2014-2020 Gogoro Inc., all rights reserved.

Gogoro Online Store Terms of Use

Before you make an appointment, place an order, engage in a transaction with or use the products displayed and/or sold through the Gogoro Online Store through electronic devices, including but not limited to desktops, laptops or mobile internet devices, you are earnestly advised to peruse in detail, agree to and abide by the Terms and Conditions of Gogoro Online Stores (hereinafter referred to as the "Policy"). If you are under the age of 20, you should review the "Policy" with your parent(s) or legal custodian (s) to ensure that you and your parent or legal custodian will understand and agree to these "Terms and Conditions" in full. Then, in turn, you may use Gogoro Online Store (s) in the presence of your parents or legal custodians. You are deemed to have perused and agreed with the entire contents of this "Policy" at the very moment when you log in or use the Gogoro Online Store.
In addition, the Return Policy, the Gogoro Website Terms of Use and the Gogoro® Privacy Policy are hereby incorporated as an integral part of this "Policy". Notwithstanding the aforementioned incorporation, protection and consent for collection of personal data by Gogoro Online Store shall be subject to the Consent Letter on Collection, Processing and Use of Personal Data.
Purchase Orders
Merchandise and/or services displayed through the Gogoro Online Store shall not constitute an offer to purchase from Gogoro. Placing of purchase orders and processing payments by you do not automatically establish a purchase contract; instead, you are only deemed to have made an offer to Gogoro to purchase merchandise or services (regardless of what is displayed on the link you choose, the instructions you receive or the button you click on, such as "send purchase order", "payment complete", "transaction complete" or other similar text). Any and all communication from Gogoro, such as emails or similar notices, are confirmation that an offer from you has been received, in no event shall they be deemed as a commitment or a representation from Gogoro Online Store in response to your offer.
You understand, acknowledge and agree that Gogoro Online Store reserves the right of final approval regarding your purchase offer, Gogoro Online Store is not bound by such offer, until Gogoro Online Store expressly accepts and confirms your purchase order thus making it a valid contract, Gogoro Online Store may in its sole discretion amend or cancel its products or services without incurring any legal obligation.
You acknowledge and agree that the content of the merchandise or services shall be governed by the product specifications, the user manual and/or purchase contracts, all information and data provided by the Gogoro Online Store for merchandise or services, including but not limited to audio and video, specifications, photos, instructions or such general statements are provided for your reference only.
Gogoro will exert commercially reasonable efforts in providing the most appropriate description and information regarding merchandise and/or services available through the Gogoro Online Store; however, you acknowledge and confirm that Gogoro does not warrant that the information provided by the Gogoro Online Store is up to date, complete, consistent or accurate, particularly the inventory quantity, pricing, and delivery dates are subject to change. You agree that if prices for merchandise or services available from Gogoro Online Store may appear erroneous to a consumer who is familiar with or has previously purchased a similar item, then Gogoro Online Store is entitled to cancel that purchase order and return the payment.
The delivery notice issued by the Gogoro Online Store represents the sole commitment towards your purchase offer. Upon its issuance, your purchase contract is formed.
If Gogoro Online Store, in its sole discretion, believes that you may have engaged or are engaging in any illegal or fraudulent conduct or any other criminal behaviors, are unable to fulfill your purchase contract, or may breach any provision of this Policy, in addition to any rights and remedies provided by applicable law, Gogoro Online Store reserves the right to refuse service or take any other action, including without limitation, canceling any rights, benefits or qualification for events that are granted to you by Gogoro or terminating any contractual relationship between you and Gogoro.
Prices
Unless otherwise indicated by Gogoro Online Store, the prices displayed do not include labor costs, delivery charges, commodity taxes, government fees and etc. You shall submit payment according to the date, amount and payment instructions provided by Gogoro Online Store. If you fail to complete payment, Gogoro Online Store reserves the right to initiate debt collection procedures, whether or not the merchandise or services have been delivered.
The amount payable for the merchandise and/or services shall be the price indicated on the delivery notice issued by Gogoro Online Store. Unless otherwise agreed upon by Gogoro Online Store, you shall not offset any payment against other transactions with Gogoro Online Store.
Where you use a third-party payment or similar payment method, you agree to comply with the terms of use provided by such third-party payment service provider. Gogoro Online Store assumes no legal liability whatsoever for such usage. You shall defend, indemnify, and hold harmless Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives from all demands, liabilities, loss, claims, and expenses, including reasonable attorney fees.
Delivery
Gogoro Online Store shall use commercially reasonable efforts in delivering the merchandise and/or services listed on the delivery notice within a reasonable time frame. However, you agree that variables such as remote locations, whether conditions, or traffic problems may cause delays and that Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives have no obligations whatsoever to compensate you for any damages because of such delays.
Changing the delivery address or delivery method are subject to additional fees. Pick-up location cannot be updated when using Omni-Channel Retailing.
The risk of loss for the merchandise and/or services transfers to you upon delivery to the destination you have designated. If you refuse to accept the merchandise/services without cause, continue to delay such acceptance, or disrupt the delivery for other reasons attributable to you, the risk of loss nonetheless immediately transfers to you. The transfer of the risk of loss does not impede on Gogoro Online Store's legal remedies, such as demand for payment of purchase price and/or additional costs.
Warranty
The return policy varies depending on the merchandise delivery method, you should peruse in detail and agree to the return policy before placing a purchase order. When you comply with the return policy, you may return the merchandise/service. The same applies for defective products.
In the event that the merchandise and/or services supplied through Gogoro Online Store are under warranty, the terms of warranty controls. In an event where the merchandise and/or services are provided by a third party, you agree to follow the terms of warranty for the manufacturers and/or service providers.
You shall use the merchandise and/or services according to the product specifications and/or user manual. Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives shall not be liable for any damages caused by improper installation or improper usage.
Disclaimer
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE MERCHANDISE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
You acknowledge that you are accessing the Gogoro Online Store at your own risk and you are solely responsible for any damage or loss incurred by you or by any other party resulting from your access, including any indirect, consequential, special, incidental, punitive, exemplary damages, including loss of use, data, business, revenues, or profits (in each case whether direct or indirect), under any theory of law, including but not limited to tort, breach of contract, breach of warranty, even if Gogoro knew or should have known that such damages were possible, and even if a remedy fails of its essential purpose, Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives shall not be liable for any damages. If compensation is required under applicable law, such compensation shall be limited to actual and pecuniary damages, with the following maximum dollar amounts:
  1. If the damages resulted from a one-time purchase, the maximum compensation for damages shall be limited to the dollar amount of such purchase.
  2. If the damages resulted from on-going periodic purchases (fixed time frame or otherwise), the maximum compensation for damages shall be the dollar amount of two (2) month's worth of purchases.
  3. If the damages resulted from merchandise or services provided for free, the maximum compensation for damages shall be limited to 10 U.S. dollars.
To the fullest extent permitted by applicable law, the compensation (1) through (3) listed above are the sole and only remedies available to you for any and all possible damages caused by this Policy and your use of Gogoro Online Store, irrespective of the legal theory behind such damages.
Compensation
When your account is used to (i) place orders or other similar activities on Gogoro Online Store; (ii) use Gogoro Online Store to deliver, disseminate, or otherwise provide any content; (iii) violate this Policy; (iv) engage in tortious conduct towards another, if a third-party makes such a claim, you agree and shall defend, indemnify, and hold harmless Gogoro and Gogoro's officers, employees, contractors, directors, suppliers, shareholders, predecessors, successors in interest and representatives from all demands, liabilities, loss, claims, and expenses, including reasonable attorneys' fees. This clause shall stay valid even if the services provided by Gogoro Online Store has been terminated.
Notice
For notices address to you, Gogoro shall personally deliver, send registered mail or send electronic mail, to the physical or email address you have provided.
For notices addressed to Gogoro Online Store, you should personally deliver, send registered mail, fax or send electronic mail to the physical or email address listed in the delivery notice.
For legal documents including legal attest letters, you shall send registered mail to the following address:
Legal Department of Gogoro Inc.
No. 33, Dinghu Road, Guishan District, Taoyuan City, Taiwan
Other
Gogoro Online Store reserves the right to amend this Policy at any time as necessary. Gogoro Online Store may keep you informed of an amendment through a public announcement by posting the post-amendment contents or through other rational means, including but not limited to account bills. Unless otherwise specified in this Policy, the updated version of this Policy shall take effect on the announcement date. You are advised to check the latest version of this Policy from time to time or before each transaction to confirm the amendment, if any. In addition, your continued use of Gogoro Online Store after the announcement date of the updated version constitutes your understanding and consent to the amendment. In the event that you disagree with the terms of the amendment, you should stop using all of the services provided by Gogoro Online Store. Your decision to stop using Gogoro Online Store does not impact your payment obligations for previous transactions, if any.
You confirm your agreement that all disputes arising out of your use of Gogoro Online Store, including but not limited to the purchase order, transaction, delivery or product warranties, shall be governed by the laws of the Republic of China, and you further agree to attempt to resolve all disputes through amicable negotiations with Gogoro. If a dispute remains unresolved for 60 days, either you or Gogoro may petition to the Taiwan Taipei District Court for settlement through mediation. If the dispute still cannot be resolved through mediation, either you or Gogoro may seek remedies in accordance with applicable laws. You agree that all disputes arising out of this Policy and your use of Gogoro Online Store shall be governed by the Taiwan Taipei District Court as the court of first instance.

Clauses for use of Gogoro Café Owner Forum

Date of the last update: Sep 1, 2020
Thanks a lot for your surfing Gogoro Café Owner Forum! Before you use and look into the contents of Gogoro Café Owner Forum, please kindly peruse in detail the terms and conditions for use (hereinafter referred to as "Forum Clauses"). These Forum Clauses are one of the rules & regulations you are required to comply with when using Gogoro Café Owner Forum.
Awareness and acceptance of these Forum Clauses
These Forum Clauses are applicable only to http://forum.gogoro.com/ Gogoro Café Owner Forum (hereinafter referred to as the "Forum") located at http://forum.gogoro.com/ and are not applicable to the merchandise, Gogoro apps, services, or other Gogoro websites (such as Gogoro Online Store). These Forum Clauses do not amend or change any other agreements by and between you and Gogoro either in writing or through oral communication.
Before you start using the Forum, please peruse these Forum Clause in every detail. If you agree to accept the relevant terms and conditions (including but not limited to these Forum Clauses , Gogoro Website Terms of Use and Gogoro® Privacy Policy), please click the box "I have perused in detail, been made aware and agreed with all of the relevant terms and conditions including the Consent for collection, processing & use of personal information". Notwithstanding the aforementioned provisions, you agree that if and when you use the Forum by any means, you are deemed to have perused in detail and agreed in full to the Forum Clauses, Gogoro Café Forum specifications, Gogoro Website Terms of Use and Gogoro® Privacy Policy. The aforementioned terms and conditions are equally applicable to your use of the Forum even if you do not click the aforementioned box. If you disagree with the aforementioned specifications either in whole or in part, please do not click the said box, nor shall you use the Forum. The Forum's terms and conditions regarding protection of personal information are governed by the Consent for collection, processing & use of personal information.
If you are under the age of 20, you should team up with your parents or legal guardians to peruse these Forum Clauses. Only after you, your parent(s) or statutory agent(s) prove awareness and consent to these Forum Clauses in full can you use the present Forum under the supervision of your parent(s) or statutory agent(s).
Gogoro reserves the right, but is not obligated to add, change, edit, correct, amend, modify or delete these Forum Clauses at any time at its discretion without notice. Unless otherwise specified in these Forum Clauses, the updated version of these Forum Clauses becomes effective upon the date of announcement. You are advised to check and look into these Forum Clauses on a regular basis to check for updates. Your continued use of the Forum constitutes your awareness of and agreement with the updated contents. If you disagree with the updated Forum Clause, please immediately discontinue the use of the Forum and inform Gogoro to delete your account by following the procedures set forth under the Forum Clauses.
The Forum and the contents of the Forum might contain information and resources provided or owned by both Gogoro and third-party vendors. Your use of the Forum and the contents may be subject to the terms and conditions provided by a third-party vendor. You are responsible for perusing the provisions provided by third-party vendors. For questions regarding such terms and conditions, you shall contact the third-party vendor directly. If you disagree with or violate the third-party vendor terms and conditions, you may not be able to use this Forum and/or a part of its contents.
The term "you" as set forth herein denotes any individual who uses this Forum and any services provided via the Forum.
Rules for using the Forum
The Forum enables you to communicate with users of Gogoro products through such functions including but not limited to posting, transmission, and receipt of information. You are only entitled to use this Forum and the contents thereof within the specific purposes delineated in the Forum Clauses. You agree to abide by the Gogoro Café forum rules when using this Forum. Under no circumstances shall you conduct or attempt any misconduct (whether or not an action constitutes misconduct should be interpreted by Gogoro at its sole discretion). The term "misconduct" as set forth herein includes but not limited to:
  1. Disseminating content that contains nudity, pornography, sexual references, violence, discrimination, slander, libel, hate speech, incitement or tortious conduct or other unlawful dissemination;
  2. Soliciting or otherwise collecting credentials from other users, or abuse your own credentials. Either by yourself or through others damage or attempts to damage other users' computers, evade or damage the Forum's security measures, verification measures, any link to this Forum, by taking advantage of loopholes, or violation of this Forum or any security or authentication mechanism linked to this Forum;
  3. Illegal use of the Forum or for an unauthorized purpose, including but not limited to provision or establishment of an external website link in contravention of terms and conditions of this Forum. Solicit or collect any personal identifying information of an individual under the age of 20, whether or not the information protected under the Personal Information Protection Act, including but not limited to: name, e-mail address, home address, telephone number or school attendance facts;
  4. An attempt to obtain, collect, store or publish information that identifies an individual, regardless whether such information is protected by the Personal Information Protection Act, whether towards an adult or a minor, including but not limited to passwords, accounts information, credit card number, address or other contact information;
  5. Pass or attempt to pass non-Gogoro officially approved messages, including but not limited to messages or advertisement related to Gogoro products, services, sales, and the like, any spam or mail, or mail toward multiple recipients;
  6. Issuance of false contents (whether or not it is known to be false), or through a third party through impersonation of another, including but not limited to any information that has been forged, altered, fraudulent or from a false source;
  7. Attempts to reverse engineer, copy the contents of this Forum either in whole or in part, or circumvent the protection mechanism, enter certain Forum areas without proper authorization;
  8. An act to post any information that is protected by relevant laws and that you are not authorized to publish, including but not limited to laws relating to intellectual property or Personal Information Protection Act;
  9. An act to commit any behavior that would overburden the Gogoro website or the infrastructure of the Forum, including but not limited to normal use activities by non-general users;
  10. Mislead the user or the public to believe that you have been associated with Gogoro, including but not limited to employment with, contract with, authorization from, partnership with Gogoro. A false claim to be an employee, manager of Gogoro, Forum administrator, this Forum's team member or anyone else.
Whenever you prove to have been in contravention of any of the aforementioned provisions or have committed any misconduct, you may be involved in criminal charges or deemed to have infringed on a terms of third party on his or her rights. Gogoro will, where necessary, notify the relevant authorities or third parties and team up with them whenever necessary, or report your relevant information to competent authority (ies) concerned or the target related party. In addition, you shall forfeit right to use this Forum forthwith. You should further agree that once Gogoro determines that there is likely a violation of any among the aforementioned provisions or misconduct, disregarding whether you are the very offender of the aforementioned provisions, you shall faithfully team up with Gogoro in the investigation process. Within the maximum scope permitted by law, Gogoro may also record or monitor the violations or improper circumstances in the manner that Gogoro deems appropriate.
Whenever a third party takes any act (a) using your account name to publish any user content posted through this Forum (as defined hereunder); (b) against you in use this Forum or service, or using your account information to carry out activities; c) making you violate these Forum Clauses; and (d) claiming that you have infringed upon a third party on his or her rights, and the like, for all claims or requests so incurred, you shall assume the responsibility in full, with indemnity with your assurance to compensate and protect Gogoro, its directors, managers, employees , agents, business teammates, suppliers and licensors to be exempt from relevant impairment (including attorneys' fees at a rational rate). The aforementioned provisions remain continually valid even after your privileges with the account in the Forum or accessibility to the Forum expire or are terminated.
Contents of the Forum
The term "forum contents" as used in these Forum Clauses denotes such contents including but is not limited to this Forum, or the text presented through this Forum, user interface, information, data, photos, videos, audio clips, software, scripts, graphics, interactive functions, visual interface, trademark, logo, sound, music, art editing, coding, design, framework, expression, exterior interface appearance, and the combination of the aforementioned ones. Gogoro owns, holds, controls, or is authorized to use such Forum contents. The entire Forum contents are firmly protected by the relevant laws and regulations covering such as commodity packaging, copyright, patent, trademark, right of publicity, other property rights, intellectual property rights and Fair Trade Act.
The contents of the Forum may, as well, include all sorts of the information published by users of this Forum onto this Forum or through this Forum ("User Contents"), including but not limited to text, photos, videos, audio clips and other materials, in non-confidential, non-private characteristics.
Gogoro is not obliged to conduct a prior review of the user contents of this Forum. Gogoro is, nevertheless, entitled but not obliged to review the user content at any time in accordance with Gogoro's independent discretion to check and make sure whether it violates this Forum Clauses and to take action as necessary, including but not limited to restriction upon access, blocking links, relocation, removal or modification of the user content without a need to inform you or to obtain consent from you.
You acknowledge that your access to the Website or the Content is at your own risk and you are solely responsible for any damage or loss incurred by you or by any other party resulting from your access. Gogoro makes no guarantees that any of the Website or the Content you access is or will continue to be accurate, complete or available. Gogoro reserves the right, but has no obligation, to add, change, edit, amend, revise, modify or remove, restrict or block access to, all or any part of the Website or the Content, from time to time, at its sole discretion without notice and for any reason or for no reason at all.
You shall, irrevocably, agree to authorize the Gogoro Group, Gogoro Group's suppliers, agents and partners unconditionally and globally to be exempted from royalty and to non-exclusively distribute, broadcast, edit, reproduce, rewrite, disclose to third parties into translations, publications, public performances, public transmissions and public display of the Forum and Forum contents either in whole or in part; Where necessary as determined by Gogoro at its discretion, Gogoro may publish your name or other information to identify the user's contents.
The Gogoro Group might as well distribute, broadcast, edit, reproduce, rewrite, disclose to a third party for the purpose of marketing, either by itself or through a third party, via various public networks and various mass media into such acts as translation, publication, performance to public, public transmission and public display of the Forum and the contents of the Forum either in whole or in part.
Third Party Links
If the Website contains links to other independent third party websites or permit you to link to other websites, services or resources on the internet (the "Third Party Links"),the Third Party Links are provided only as a convenience for you and the inclusion of any Third Party Links does not imply Gogoro's endorsement or an association with the operators or owners of those third party websites. Gogoro has no control over Third Party Links, and you acknowledge that Gogoro is not responsible for the content, functions, accuracy, legality, appropriateness or any other aspect of the Third Party Links or content thereof. You will need to exercise your own independent judgment with respect to your access to and interaction with the Third Party Links and that Gogoro shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on anything on the Third Party Links or content thereof.
Disclaimer
THE WEBSITE AND THE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE, ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL GOGORO PROMISE THAT THE WEBSITE OR THE CONTENT WILL BE SECURE, ERROR-FREE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT YOUR USE OF OR ACCESS TO THE WEBSITE OR THE CONTENT WILL PROVIDE ANY SPECIFIC RESULT THAT MEETS YOUR REQUIREMENTS, OR THAT YOU WILL BE NOTIFIED OR BE ABLE TO ACCESS ANY LATEST VERSION OF THE WEBSITE OR THE CONTENT WILL BE AVAILABLE.
ALL INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. GOGORO'S DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND THE PROVIDERS OF THE CONTENT DO NOT WARRANT AND CANNOT ENSURE THAT ANY CONTENT YOU RECEIVE OR DOWNLOAD FROM THE WEBSITE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS OR DESTRUCTIVE FEATURES. GOGORO DISCLAIMS ANY AND ALL DAMAGE, LIABILITY OR INJURY FOR ANY ACTS, OMISSIONS, FAILURE OF PERFORMANCE, ERROR, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER MALWARE, UNAUTHORIZED ACCESS BY THIRD PARTIES IN CONNECTION WITH OR WITH REGARD TO YOUR USE OF OR ACCESS TO THE APP, THE CONTENT OR THE THIRD PARTY LINKS.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, GOGORO'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT FOR ALL CLAIMS OF ANY KIND WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO GOGORO UNDER THIS AGREEMENT. ANY MULTIPLE CLAIM OR SUIT UNDER OR RELATED TO YOUR USE OF OR ACCESS TO THE APP, THE CONTENT, THE THIRD PARTY LINKS OR THE TERMS OF USE WILL NOT ENLARGE OR EXTEND THE AFORESAID THE LIMITATION OF MOMENTARY DAMAGES. THE LIMIT OF LIABILITY APPLIES TO EACH INDIVIDUAL CLAIM, AS WELL AS ALL CLAIMS IN THE AGGREGATE.
User Feedback
You should not submit any unsolicited ideas to Gogoro or any personnel of Gogoro. Gogoro or any personnel of Gogoro will not accept or consider any unsolicited ideas or relevant comments in feedback, including but not limited to new product designs, technologies, procedures, materials or marketing activities.
Notwithstanding Gogoro's request that you should not submit any unsolicited ideas to Gogoro or any Gogoro personnel, in an attempt to avoid a potential dispute or misunderstanding where Gogoro's merchandise or marketing plan happens to be similar to any unsolicited ideas you provide to Gogoro or any Gogoro personnel, you agree to grant a permanent, irrevocable, transferrable or sub-licensable royalty-free license to Gogoro and Gogoro personnel to use the unsolicited ideas without any compensation. Within the maximum possible range where permitted by law, you waive the rights of personality of copyright (moral rights) you might hold for the solicited concept or relevant opinion feedback. Gogoro will not treat unsolicited ideas as confidential or proprietary information, Gogoro can for any purpose and through any means process or make use of such unsolicited ideas.
Copyright statement and removal procedure
You confirm your agreement to respect the intellectual property rights of Gogoro and third parties. Whenever you notice that the information provided in this Forum or the Forum content infringes upon the copyright of any third party, please keep Gogoro informed in a manner as set forth under these Forum Clauses. Upon receipt of such a notice, Gogoro will judge independently at its discretion to remove or stop access to any material suspected with infringement. Gogoro reserves the right to terminate any account or access to this Forum in its capacity of the account holder or with the reason that any person with access to this Forum has infringed upon the interests of a third party.
Whenever you confirm that that your creation has been reproduced and your copyright has been infringed upon, please provide Gogoro with the following written notice and notify Gogoro in accordance with this Forum Clauses. Please note that the following procedures provided by Gogoro are only intended to declare the copyright(s) and notify for removal. All other matters (such as a request for technical assistance) will not be able to respond through such process.
Please submit the following information to Gogoro in writing:
  1. The signature either in person or in electronic means of the copyright holder or his or her agent. If you are an agent, please be sure to submit power of attorney additionally.
  2. The position in the Forum where the complaint of tortuous/wrongful act you lodge to facilitate Gogoro to easily locate such complaint information.
  3. Your mailing address, phone number and email address through which Gogoro will contact you as necessary.
  4. An official statement bearing the contents describing that you rationally convince that the content of your complaint has not been authorized by the copyright owner or by law.
  5. You firm guarantee that your notice is correct, authentic without an error and that you are the copyright owner or agent thereof. You are willing to assume the responsibilities in full under the responsibilities under the Civil Code and Criminal Code in case of misrepresentation or perjury.
Notice for a change in these terms and conditions
Gogoro is entitled to, through any legally permitted means, provide you with all sorts of notices (including legal proceedings) that must be provided, including posting notices unto this Forum, or sending them to any email address or mailing address that you have provided to Gogoro. You confirm your agreement to keep the email address updated and to check the notice posted on this Forum from time to time.
Feedback with your opinions
Whenever you have a suggestion or a question about these Forum Clauses or are notified by these Forum Clauses, please feel free to contact us through contact@gogoro.com. Please be kindly reminded that any feedback and information you provide to Gogoro will not be classified as confidential.
Date of the most recent update: Sep 1, 2020.

Gogoro Privacy Policy

Updated on: Sep 1, 2020.
Your privacy is very important to Gogoro Inc. and its affiliates and/or subsidiaries (including but not limited to Gogoro Energy Network Taiwan Branch and Gogoro Sales and Services) (collectively, "Gogoro" or "Gogoro Group" or "We"). Gogoro has developed this privacy policy ("Gogoro Privacy Policy") to protect the information that we collected at the time when you use Gogoro's website/application software (the "Website/App"). Below please find how Gogoro would collect, process, use, and under certain conditions, disclose, share, or transfer your personal information and non-personal information. You understand and agree that by using the Website/App, you will be deemed not to reject but to accept the Gogoro Privacy Policy, and agree to authorize Gogoro to collect, process and use my personal data according thereto.
Collection, Processing and Use of Personal Data
Gogoro informs all consumers (hereinafter referred to as "you") of the following matters in accordance with Article 8 of the Taiwan Personal Data Protection Act:
The specific purpose of collection of Personal Data:
The specific purposes for Gogoro to collect Personal Data are as follows:
  1. To offer various services provided by Gogoro. If you agree to use certain services provided by us, your Personal Data, such as geographic location, will be obtained by means of localization (including real-time localization and mapping), which may be used in the ways stipulated in Consent Letter and related terms of service;
  2. Marketing purposes such as recommendation of products or services provided by Gogoro and third parties which are in collaboration with Gogoro;
  3. To provide your Personal Data to the third parties that are in collaboration with Gogoro (such as the vendors of the electric motorcycles using Gogoro Network smart batteries), so that such third parties may recommend or provide you with marketing information and/or after-sales services regarding the products or services of such third parties;
  4. Collection, processing and use of your Personal Data in accordance with legal obligations, contractual or quasi-contractual relationships or any other legal relations, and to exercise or claim the rights or to enforce the procedures in accordance with the contract;
  5. For business as stipulated in business registration items or articles of incorporation of Gogoro or any other purpose permitted by law;
  6. Any other purposes for Gogoro's business or operations management needs;
  7. Other specific purposes as stipulated in "Special Purposes of Personal Data Protection Act and Types of Personal Data" promulgated by the Taiwan Ministry of Justice (the "Types Classification Guidance") as follows:
    1. 040 "Marketing"
    2. 063 "Collection or processing of personal data under its legal obligations by non-government agency"
    3. 069 "Contract, quasi-contract or other legal relation matters"
    4. 090 "Consumer, customer management and service"
    5. 098 "Business and technical information"
    6. 135 "Information (communication) service"
    7. 136 "Information (communication) and database management"
    8. 148 "Online shopping and other electronic commerce services"
    9. 152 "Management of advertisement or commercial act"
    10. 154 "Credit check"
    11. 157 "Investigation, statistics and research analysis"
    12. 181 "Other business in accordance with the business registration items or articles of incorporation"
Types of Personal Data to be collected:
The types of Personal Data to be collected by Gogoro are described below in accordance with the Types Classification Guidance. However, the Personal Data to be collected by Gogoro may not be limited to the types below (such as geographic location, or data of real-time localization and mapping), and shall be subject to the Personal Data actually collected by Gogoro in the course of its business operations.
  1. Code types of identification: C001 to C003, such as name, address, phone number, email, ID card number, credit card number, etc.
  2. Code type of characteristics: C011, such as age, gender, date of birth, etc.
  3. Code type of family: C021, C023 and C024, such as marital status, offspring, other social relations, etc.
  4. Code type of travel and other migrational details: C034, such as previous emigration, traveling details, foreign passport, residency proof documents, work-permission documents, working certificate and other related details.
  5. Code types of social connections: C035, C036, C038 and C040, such as hobbies, consumption patterns, occupation, accidents or other mishaps, relevant connections, etc.
  6. Code types of educational history, qualifications or expertise: C051 and C052, such as schools and qualifications for diploma, license, etc.
  7. Code types of employment: C061, C064 and C068, such as employer, previous employers, salaries, etc.
  8. Code types of financial details: C081 and C093, such as total earnings and income, methods of payment, etc.
  9. Code types of health and others: C114 and C115, such as records, decisions and administrative sanctions concerning traffic violations, etc.
  10. Code types of unclassified information: C132, such as mails, documents, reports or emails that is unable to be classified in other code types.
The period, area, recipient and method of processing and use of Personal Data
Period: The duration of the specific purpose as stipulated in Article 1 of the Gogoro Privacy Policy and a reasonable period after the expiration of such duration, or the period specified in the relevant laws and regulations or contract. Gogoro reserves the right to terminate the aforementioned period.
Area: Within the territory of Republic of China or the country or region where the "recipient" provided in Paragraph 3 below is located.
Recipient: Gogoro, affiliates of Gogoro, or third parties commissioned by Gogoro to collect, process or use Personal Data for your or Gogoro's benefit, or vendors in collaboration with Gogoro, such as product and service providers of electronic motorcycle, data statistics and analysis operators, marketing companies, or any other service providers.
Method: In oral or written form (either hard copy or soft copy), telephone, text message, email, facsimile, electronic record, digital documents, appropriate manners which meet the current technology, or any other methods in accordance with relevant laws and regulations or contract.
Your relevant rights
According to Article 3 of the Taiwan Personal Data Protection Act, you may exercise the following rights with respect to your Personal Data:
  1. For your Personal Data collected by Gogoro, you may request in writing to inquire, review or make duplicates thereof from Gogoro.
  2. You may request Gogoro to supplement your Personal Data, to discontinue the collection, processing or use thereof, or to correct or delete your Personal Data which is incorrect.
  3. If you contemplate to exercise any of the rights aforementioned, please send relevant supporting documents and a written request to Gogoro at the address of No. 33, Dinghu Road, Guishan District, Taoyuan City, Taiwan. In the event of a request to inquire, review or make duplicates of your Personal Data, Gogoro will notify you in writing of its decision regarding the request within 15 days upon the receipt thereof. The 15-day period as stated above may be extended for another 15 days if necessary, at Gogoro's own discretion; we will notify you of such decision of extension in writing.
  4. In the event of a request for supplement, correction, deletion or discontinuation of the collection, processing or use of your Personal Data, Gogoro will notify you in writing of its decision regarding the request within 30 days upon the receipt thereof. The 30-day period as stated above may be extended for another 30 days if necessary, at Gogoro's own discretion; we will notify you of such decision of extension in writing.
  5. If you request to inquire or review your Personal Data, please go to the designated location for such inquiry or review during the time period specified in the written notice issued from Gogoro. If you have not inquired or reviewed your Personal Data within the time period, please resubmit your request to Gogoro in writing. In the event of request for inquiry, review or to make duplicates of Personal Data, Gogoro may charge necessary fees.
You may also choose not to provide the above Personal Data. However, you fully understand that, if your Personal Data is not provided, Gogoro may not be able to provide you the products or services in a timely manner, or may not be able to provide the products or services to you.
Non-Personal Information Gogoro May Collect, Process and Use
Once you use the Website/App or act on a Website/App message, Gogoro or Gogoro’s strategic partners may use some technologies to collect non-personal information about your usage of or activity on the Website/App that cannot, on its own, identify or allow direct association with a specific individual. Non-personal information may include, without limitation, information collected by or through the Website/App. This Website/App may collect information about your location. If you do not want this information collected, change the settings of the Website/App.
Gogoro’s Privacy Policy does not prevent Gogoro from using or sharing any Non-personal information, and Gogoro may in its sole discretion decide whether to use or share Non-personal information with Gogoro’s strategic partners. For example, Non-personal information may be used to enhance the understanding of your usage patterns, to identify which parts of the Website/App is commonly used, and evaluate the effectiveness of ads.
You fully understand that, in the course of providing services, Gogoro will inevitably receive information which cannot be linked to my identification ("Non-personal Data"), including, but not limited to, usage time, mileage, location, and real-time localization and mapping of Gogoro Network smart battery. You hereby agree and authorize Gogoro to collect and use my Non-personal Data, or collect and use my Non-personal Data after combining it with my personal data which can be linked to my identification ("Personal Data"), for Gogoro, Gogoro's affiliates, or third parties which are commissioned by Gogoro or are in collaboration with Gogoro to process or use such data in the country or region where they are located.
Protecting Your Personal Information
Gogoro will take reasonable and appropriate measures to prevent your personal information provided by you from unauthorized or unlawful access, use, processing, or alteration, and from any breaches or loss of such personal information. Such measures may be implemented through use of a third party service. You are solely responsible for any personal information you choose to share or submit in public areas of the Website/App, such as a forum or a message board.
Despite Gogoro taking reasonable steps to use and improve various safeguards, you acknowledge and agree that no system or technology is completely secure and safe. If you become aware of any vulnerability of the Website/App, please email contact@gogoro.com or use the Website/App to report such vulnerability.
Updates
Gogoro may update or upgrade from time to time the Website/App for providing you with additional features, addressing technical issues, and enhancing your user experience. The Website/App may include an automatic updates feature, which gives Gogoro the ability to make updates automatically. You can change automatic updates options by changing your settings within the Website/App. Under certain limited circumstances, the Website/App may still be automatically updated, nevertheless the status of the automatic updates setting is. For example, Gogoro may provide an automatic update to fix a security vulnerability or breach for your network.
Copyright 2020 Gogoro Inc., all rights reserved.